S24 Series: Normal Camera Zoom Behavior

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Some S24 users have been reporting unusual behavior such as cutoff previews or camera shifts when using the rear camera of their devices. This is normal device behavior; as the device zooms and changes between the rear cameras in the array, the angles slightly change and the user may observe some parallax in the angle. Additionally, the preview on the device display may appear disconnected, which may be improved by zooming more slowly, though this is also normal behavior. Similarly, with after-images related to the zoom length, the device software is fusing the results of the cameras as it zooms using newly-created animation effects. The after-images are temporary, but are also normal. All of these scenarios do not indicate issues with the hardware, and the device does not need to be repaired or exchanged.

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