Washers

Update your washer's software

3:25

Checking your washer's software version

1:18

How to install the pedestal for your Samsung washing machine and dryer

A laundry pedestal is the stand or riser that goes under your front-load washing machine and dryer.

4:43

What to do if your washing machine leaks

If your washing machine is leaking, it doesn't automatically mean service. There are a few things you can check yourself to resolve the issue.

3:19

Washing machine shakes & vibrates or is noisy

Your washer will vibrate and make some noise, but it should be barely noticeable. If your washer is shaking violently, and it's a front load model, make sure the shipping bolts are removed.

1:56

What to check if a Samsung washing machine displays 4C or NF error codes

When your washer is unable to fill with water, it will display a 4C or nf error code. Confirm your water supply is properly connected and the valve is open for both your cold and hot water lines, and the lines themselves aren't kinked or pinched.

1:34

What to check if your washing machine doesn't drain

If your washer won't drain, the main thing to check is your drain hose. It needs to be in good condition and properly installed in order to work properly. If you have a front load washer, you should also clean the pump filter.

2:43

How to use the Deep Fill feature on your Top Load Washing Machine

Use the Deep Fill option on your new Top Load Samsung Washing Machine to ensure that every item in your laundry load gets fully saturated.

1:04

What to do when a washing machine control panel doesn't respond

Samsung washing machine control panels include a Child Lock function to prevent starting a cycle. If the panel does not function at all, make sure the washer is plugged in and the circuit is not tripped.

1:00

What to do when your washing machine doesn't spin

The most common reason a washer won't spin is because it's unbalanced. A Ub or Ur code can indicate this. Make sure your washer is level, and that your laundry inside the tub is not weighted heavily to one side.

2:44

Installing the MultiControl kit to your Samsung washer and dryer

Control your dryer right from your washing machine with MultiControl. To use this feature, you will need to purchase a Samsung MultiControl Kit. If your washer and dryer are not stacked, you’ll need to purchase a stacking kit as well.

2:50

Control your Samsung washing machine and dryer at the same time

MultiControl makes it easy to control your dryer right from the panel of your washing machine when they’re stacked! MultiControl is only available on front load washers and dryers that are connected with the MultiControl Kit and have Smart Dial.

2:12