Poor Call Sound Quality

If you're experiencing poor call quality on your mobile phone, there are a few potential culprits. First, it's always best to check if there are available software updates on your device. If you haven't already been prompted to update, you can manually check in the Settings menu, within the Software Update submenu. If your device's software is up to date, the next thing to check is carrier coverage. For most major carriers, this will likely not be an issue, but you may experience poor call quality in rural areas more often than suburban or urban centers. However, if you're in an area well-covered by your cell network and still experiencing call quality issues, check your SIM card for damage or improper installation, and replace it if needed. Lastly, try a device restart!