Checking your washer's software version

How to use the Deep Fill feature on your Top Load Washing Machine

Use the Deep Fill option on your new Top Load Samsung Washing Machine to ensure that every item in your laundry load gets fully saturated.

1:04

How to install the pedestal for your Samsung washing machine and dryer

A laundry pedestal is the stand or riser that goes under your front-load washing machine and dryer.

4:43

What to do when your washing machine doesn't spin

The most common reason a washer won't spin is because it's unbalanced. A Ub or Ur code can indicate this. Make sure your washer is level, and that your laundry inside the tub is not weighted heavily to one side.

2:44

Update your washer's software

3:25

What to check if your washing machine doesn't drain

If your washer won't drain, the main thing to check is your drain hose. It needs to be in good condition and properly installed in order to work properly. If you have a front load washer, you should also clean the pump filter.

2:43

What to do when a washing machine control panel doesn't respond

Samsung washing machine control panels include a Child Lock function to prevent starting a cycle. If the panel does not function at all, make sure the washer is plugged in and the circuit is not tripped.

1:00