What to do if your refrigerator is not cooling

There's a simple checklist of items to review if your refrigerator is not cooling correctly, beginning with making sure it has power and that it's installed in an appropriate location. You may see "0 FF" or "0F 0F" on the display, indicating your fridge is in Cooling Off mode, aka Demo Mode. How you use your refrigerator and store you food can also have an impact. Make sure your fridge has what it needs to do its job. You can read more about refrigerator cooling issues here: http://www.samsung.com/us/support/troubleshooting/TSG01001027/ You can read more about demo mode here: https://www.samsung.com/us/support/answer/ANS00048861/ After following the steps in this video, if your refrigerator is still not cooling, visit our samsung.com Repair Center and our team of Customer Care Pros will help you diagnose, troubleshoot, and repair your Samsung product: https://www.samsung.com/us/support/service/ or call us at: 1-800-SAMSUNG. https://www.youtube.com/watch?v=ogwmuhLH4G4