How to schedule a service appointment for your Samsung refrigerator

Not only can you get your hands on troubleshooting guides, videos, and helpful answers from Samsung’s website, you can also schedule a repair. First, head over to samsung.com. Next, hover over support and click on schedule a service appointment. You will need your model number so be sure to have that on hand. Select your product type, sign into your Samsung account, and click request service. Select the product you need help with, or register new product if it’s not there, and then create a ticket. Finally, just choose an appointment time that works best for you and you’re all set! You can always check the status of your request by going to my product page in your Samsung account. Watch this video for full details. 0:00 Contact service after initial troubleshooting 0:31 Schedule a service appointment on our website! 0:37 Make sure you have all your information 0:53 Your model number can be found inside your fridge 1:10 Sign in to your Samsung account (or create one) 1:25 Review your warranty if needed 1:36 Click Request Service to set up a service appointment 1:42 Register your fridge if you haven’t already! 2:00 Create a ticket 2:23 Review troubleshooting materials in the meantime 2:47 Samsung uses the same certified repair network for out-of-warranty claims! 2:58 Finally, set up an appointment time 3:02 You can check your claim status anytime! 3:08 Recap To schedule Samsung repair service: https://www.samsung.com/us/support/service/ To learn how to find your model code on other Samsung products, go to: https://www.samsung.com/us/support/#find-codes Learn about creating and managing a Samsung account here: www.samsung.com/us/support/answer/ANS00085942 https://www.youtube.com/watch?v=hlvJ1IW25sM